Greetings All,

As we continue to scale our services and attempt to provide you with the best possible services, we sometimes are required to remove some features and functionality that would otherwise be harmful to our systems or our users. As of January 2020, our servers will only support SSL/TLS connections using TLS 1.2 for services like email and FTP access along with TLS 1.2 and TLS 1.3 for websites. Please ensure that your client applications (outlook, thunderbird, mac mail, filezilla, WSFTP, etc) are configured to use SSL/TLS using TLS1.2. This means that unsecured and unencrypted connections will also no longer be supported.

After January 2020 - Supported Mail Settings:
SMTP via SSL: Port 465
SMTP via TLS/STARTTLS: Port 587
IMAP via SSL/TLS: 993

After January 2020 - Supported FTP Settings:
FTP Active Mode - Port 21 with Explicit SSL
FTP Passive Mode - Port 21 with Explicit SSL

Additional information can be found here:
https://clients.digitimber.com/knowledgebase/9/Updating-Security-on-Services---TLS-12-and-TLS-13.html

 



Thursday, December 26, 2019



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