Please use the following information when setting up your email accounts using Outlook, Thunderbird, or other mail applications. Please replace the 'yourdomain.com' with the domain hosted on our services.
Inbound/IMAP server: mail.yourdomain.com
Inbound/IMAP Port: 143 using STARTTLS
Inbound/IMAP Port (alt): 993 using SSL/TLS (mobile sometimes details just SSL)
Outbound/SMTP server: mail.yourdomain.com
Outbound/SMTP Port: 587 using STARTTLS
Outbound/SMTP Port (alt): 465 using SSL/TLS (mobile sometimes details just SSL)
IMAP (Internet Message Access Protocol) is best if you check email from multiple devices, because your messages are stored with your email provider until you delete them. As long as your devices can connect to your email service, your mailbox stays the same on each device. If you use POP (Post Office Protocol) on more than one device, those changes don't appear on every device, and new messages delivered to one device may not be delivered to your other devices.
If you are configuring an Android device - Check out our guide on enabling ActiveSync to handle contacts, calendar, and email!
Note: If you are migrating from another provider, they may not have valid SSL certificates for your domain. This will result in a warning:
Simply click 'Yes' to continue using the server. This will be resolved once the DNS and email migration is complete.